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Unable to download role master report (Doc ID 2753902.1)

Last updated on FEBRUARY 25, 2021

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to download role master report, following error appears on UI


Error:
Invalid request/Error while processing request

 

nohup.out

-------------

See the following error:
####<Feb 10, 2021 7:04:06,456 PM IST> <Error> <HTTP> <HBUATIFRSREPDB> <ifrs> <[ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <7d6ad38b-aec0-4130-b7e8-12412bbec388-000001e1> <1612964046456> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-101020> <[ServletContext@1741088538[app:IFRS module:/IFRS path:null spec-version:3.1]] Servlet failed with an Exception
java.lang.NullPointerException
at com.iflex.fic.ficml.SMSActivityServlet.writeDataToExcelFile(SMSActivityServlet.java:561)
at com.iflex.fic.ficml.SMSActivityServlet.doPost(SMSActivityServlet.java:242)
at com.iflex.fic.ficml.SMSActivityServlet.doGet(SMSActivityServlet.java:168)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:687)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:350)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter



Steps to reproduce:
1.Log in into OFSS application
2. Navigate to Identity Management
3. Navigate to Security management > User Activity Report> Role Master Report
4. Click on search Button
5. Click on export to Excel / PDF icon

Business impact
Unable to download reports.

Cause

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In this Document
Symptoms
Cause
Solution
References


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