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CTR Claims - Reversal Version Is Created Without Creating A New Version (Doc ID 2754338.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.19.3.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.19.3.0.0 version, Processing

When attempting to unfinalize a claim or auth, the following error occurs.

ERROR
-----------------------
Error
  GEN-UINT-002: Errors found, changes are not saved
 
Error
  GEN-ORA-00001: This "Financial Transaction" already exists

Cause

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In this Document
Symptoms
Cause
Solution


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