Performing Start/stop Actions On Large Account Results In Transaction Time Out
(Doc ID 2754366.1)
Last updated on SEPTEMBER 14, 2022
Applies to:
Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and laterInformation in this document applies to any platform.
Goal
MO-Maintance Object
SA-Service Agreement
SA-Service Agreement
On : 2.7.0.3.0 version,
Performing start/stop actions on Large Account results in transaction time out
This issue highlights an observation when performing a stop service of a Large Account which has 1,079 active SA's tied to the Account ID.
The action taken from the Start/Stop page seems to have to perform a large amount of work to stop the SA and then sync over the stop to the Usage Subscription.
Notes:
- After the application works for several minutes, a transaction timeout is encountered
Solution
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In this Document
| Goal |
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