OHI Claims - Slowness In /api/generic/eligibilitychecks
(Doc ID 2754367.1)
Last updated on FEBRUARY 24, 2021
Applies to:Oracle Health Insurance Claims Adjudication - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, MICC Transfer to TSC
We are observing slowness for the service /api/generic/eligibilitychecks
But we are not sure what is the reason behind as Server statistics(CPU/memory/heap etc) looks fine.
Our monitoring application(AppDynamics) is showing below specific method is slow.
Refer attachment for more details.
Kindly let us know what is the above method in order to investigate further.
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