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Error message not returned to UI instead buried In logs (Doc ID 2754421.1)

Last updated on OCTOBER 04, 2022

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and later
Oracle Utilities Meter Data Management - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information. Please use proper values to your business.**
**Disclaimer:** This KM article may include the following abbreviations:

UI - User Interface
SP - Service Point

On : 2.7.0.3.0 version, Meter Data Management

Error message not returned to UI; instead buried in logs.


a. Attempt to start service for a customer at a premise/SP that had no meter installed. System create the correct “install” activity for this action.
b. Attempt to complete the device install manually using the following steps:
1.Create and  activate a device
2.Add a manual reading
3.Attempt to create the install event for the SP.
4.Save the install event and the error message is …”not found”
 
UI Error message not clear , the user need to checks the logs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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