Error message not returned to UI instead buried In logs
(Doc ID 2754421.1)
Last updated on OCTOBER 04, 2022
Applies to:Oracle Utilities Customer to Meter Base - Version 22.214.171.124.0 and later
Oracle Utilities Meter Data Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 2.3]
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
UI - User Interface
SP - Service Point
On : 184.108.40.206.0 version, Meter Data Management
Error message not returned to UI; instead buried in logs.
a. Attempt to start service for a customer at a premise/SP that had no meter installed. System create the correct “install” activity for this action.
b. Attempt to complete the device install manually using the following steps:
1.Create and activate a device
2.Add a manual reading
3.Attempt to create the install event for the SP.
4.Save the install event and the error message is …”not found”
UI Error message not clear , the user need to checks the logs.
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