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Unable To Retrieve Dimension Information - Intermitent Error (Doc ID 2755145.1)

Last updated on MARCH 11, 2021

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.3.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.2 version, Customer Experience (Xmgr, Assembler, Workbench, Application Development)


Workbench  "Unable to retrieve the dimension information".when loading the records list in the Records Selector dialog.

This message is intermittent and it blocks the business users from processing the XM rules.


Cause

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In this Document
Symptoms
Cause
Solution
References


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