Accrual Calculation Batch Throws Error for the Accounts if Contract is in Pending Stop Status
(Doc ID 2755319.1)
Last updated on MARCH 02, 2021
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 to 2.8.0.0.0 [Release 2]Information in this document applies to any platform.
Symptoms
On : 2.8.0.0.0 version
Accrual Calculation Batch, C1_ACCAL, throws below error for the Accounts if Contract is in 'Pending Stop' status.
EXPECTED BEHAVIOR
-----------------
'Pending Stop' contracts should be treated same as 'Active' as contract end date is still in future. There should not be any such error in Accrual Generation.
ERROR
-----------------------
There is no accrual-specific active contract on the account <account_ID>
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Few of the Accounts are having contract 'PENDING STOP' status and contract end date is future date;
2. Run C1_ACCAL batch;
3. Check Batch Run Tree and notice that for all such accounts with 'Pending Stop' contract , batch displays error:
“There is no accrual-specific active contract on the account <account_ID>” and hence Accrual cannot be generated.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |