When Attempting to Open a File, AgileFileOpen.jnlp is Being Downloaded
(Doc ID 2755594.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Agile PLM Framework - Version 9.3.6.0 and laterInformation in this document applies to any platform.
Symptoms
Actual Behavior
When selecting the file from the Attachment tab and clicking on "Open", AgileFileOpen.jnlp is being downloaded
Expected Behavior
When selecting the file from the Attachment tab and clicking on "Open", the selected file to open
Steps
The issue can be reproduced at will with the following steps:
- Log into Web Client, and open an object with attachment. Go to Attachment tab, select an attachment row and Open
- See below message:
This type of file can harm your computer. Do you want to keep AgileFileOpen.jnlp always?
Keep | Discard
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |