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When Attempting to Open a File, AgileFileOpen.jnlp is Being Downloaded (Doc ID 2755594.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When selecting the file from the Attachment tab and clicking on "Open", AgileFileOpen.jnlp is being downloaded

Expected Behavior

When selecting the file from the Attachment tab and clicking on "Open", the selected file to open


Steps

The issue can be reproduced at will with the following steps:

  1. Log into Web Client, and open an object with attachment. Go to Attachment tab, select an attachment row and Open
  2. See below message:
    This type of file can harm your computer. Do you want to keep AgileFileOpen.jnlp always?
    Keep | Discard

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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