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While Performing an Advanced Search Including Product Service Requests (PSR) Object including the PSR Customer or PSR Supplier Returns No Results (Doc ID 2756247.1)

Last updated on APRIL 12, 2021

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

While trying to perform an advanced search with PSR object including the PSR customer or PSR supplier, getting the below error in stderr.log


ERROR

java.sql.SQLException: Fail to convert to internal representation
com.agile.util.exception.CMAppException: Invalid date: "6081965"


STEPS

  1. Log into Agile Web Client, and run Advanced Search with below criteria:
    Issues | Problem Report | Object Search
  2. Click on format tab and select the below attributes
    Cover Page. Supplier or Cover Page. Customer

 

Changes

 Applied 9.3.6 RUP13 or  Applied 9.3.6 RUP14 or Applied 9.3.6 RUP15

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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