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Case Assignment Is Not Happening Properly In ECM 8.0.6 (Doc ID 2756915.1)

Last updated on MARCH 06, 2021

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.6 and later
Information in this document applies to any platform.

Symptoms

ECM 806
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In kdd_cases table, the columns such as CREATED_BY_ID, OWNER_ID, OWNER_ORG etc are not getting loaded and the cases are not visible in UI due to this issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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