While Shutdown the Agile Application Server Using the Agile Shutdown Scripts Failing With the Following Error "javax.naming.AuthenticationException: User Failed to Be Authenticated" (Doc ID 2757110.1)

Last updated on JUNE 25, 2024

Applies to:

Symptoms

While shutdown the Agile application server using Agile shutdown scripts failing with the below error

Error

javax.naming.AuthenticationException: User failed to be authenticated. [Root exception is java.lang.SecurityException: User failed to be authenticated.]
Problem invoking WLST - Traceback (innermost last):
File "<AGILEHOME>/agileDomain/shutdown-<ServerName>-Agile.py", line 3, in ?
File "", line 19, in connect
File "", line 553, in raiseWLSTException
WLSTException: Error occurred while performing connect : User failed to be authenticated


Steps

1. Login to Agile application server
2. Go to <AGILEHOME>/agileDomain/bin
3. Run the below command
   stopAgile.sh/bat FORCE or stopServerAgileManaged1.sh/bat FORCE

Facts

• Shutdown of the Agile application server is working fine by running the below command in the following path <AGILEHOME>/agileDomain/bin
  stopAgile.sh/bat FORCE <superadmin password> or stopServerAgileManaged1.sh/bat FORCE <superadmin password>         

Changes

Applied Agile 9.3.6.14 RUP  or Agile 9.3.6.15 RUP

Cause

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