How To Calculate Taxes Based On ZIP For Cancellation Events
(Doc ID 2757985.1)
Last updated on MARCH 05, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, Core Billing
How to calculate taxes based on ZIP for cancellation events
We have 2 taxes configured based taxcodes_map file.
QST - 9.975%
PST - 0%
Based on customer's ZIP code, the tax needs to be determined. For this we have customized the pin_rate_pol_pre_tax.c to set the correct taxcode based on customer's address and zip code.
1) Customer originally registered from QST location
2) Customer updates his address to PST
3) Customer cancels his monthly_cycle_forward product.
4) Now prorated refund charges are calculated.
5) Taxes are not refunded.
Expectation - Since the original charge event has taxcode of QST, the cancellation event should also have QST taxcode. But , BRM is reading the new zip and applying PST tax code.
Is there any business parameter / configuration that we can use to achieve this requirement ?
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