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How To Calculate Taxes Based On ZIP For Cancellation Events (Doc ID 2757985.1)

Last updated on MARCH 05, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, Core Billing

How to calculate taxes based on ZIP for cancellation events

Customer Scenario:

We have 2 taxes configured based taxcodes_map file.

QST - 9.975%
PST - 0%

Based on customer's ZIP code, the tax needs to be determined. For this we have customized the pin_rate_pol_pre_tax.c to set the correct taxcode based on customer's address and zip code.

1) Customer originally registered from QST location
2) Customer updates his address to PST
3) Customer cancels his monthly_cycle_forward product.
4) Now prorated refund charges are calculated.
5) Taxes are not refunded.

Expectation - Since the original charge event has taxcode of QST, the cancellation event should also have QST taxcode. But , BRM is reading the new zip and applying PST tax code.

Is there any business parameter / configuration that we can use to achieve this requirement ?


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