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Encountering Blank Screen after Clicking on IWS View Specification Link (Doc ID 2758211.1)

Last updated on MARCH 22, 2021

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and later
Oracle Utilities Framework - Version 4.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version,

We click on view specification and the JSON download is empty with just a value of "undefined" in the file.
Also, the screen is blank.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On the Inbound Web Service page, click on View Specification.
2. It allows to download the JSON, but no other details are getting displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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