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ORMB 2900 : Pricelist Price Item Copy Approve Functionality Not Working In 2900 (Doc ID 2758791.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.9.0.0.0 version

ORMB 29000 : Pricelist Price Item Copy Approve Functionality Not Working in 29000



ERROR
-----------------------
The system is throwing inter server error : %1

In backend, below is the error:
ERROR (pricing.pricelist.PriceListService) Exception in Price List Service
java.lang.NullPointerException: null




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search for a pricelist and click on the copy icon
2. provide the details and click on save, app txn id would be created
3. Login with Approver user and search for that app txn id and click on the hyperlink
4. Click on the Approve

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve pricelist successfully.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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