My Oracle Support Banner

Hierarchical Dimensions in Record Search not Functioning Properly in Version 11.3.2 (Doc ID 2758855.1)

Last updated on MARCH 16, 2021

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.3.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

When doing a record search, we aren't able to match on ancestor nodes in a hierarchical dimension, only the leaf nodes.

For example, if we  have a dimension called product.category and it has the following structure:
  Electronics
    Major Appliances
      Microwave Ovens

If we search for 'Microwave Ovens', we get products back. http://<server>/service/json/browse?Ntt=microwave ovens
If we search for 'Major Appliances', it's not returning the results. http://<server>/service/json/browse?Ntt=major appliances

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:
1. Navigate to endeca_Jspref
2. Search for the term "Major Appliances "

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.