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New Promotion Method Not Working (Doc ID 2758931.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle Demantra Demand Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, BusModeler, Production

ACTUAL BEHAVIOR
---------------
New promotion method not working

When enter in a worksheet and try to add a new promotion for a specific item from the method of the menu that shows up by left click, the window, that should shows up and contain all the field for the creation, closes right away and we are not able to fill the fields and create the promotion.
The similar method for the creation of an item works well, so the problem is only about the promotions.
 

EXPECTED BEHAVIOR
-----------------------
New promotion method should work fine.

 

ERROR IN CONSOLE OUTPUT

----------------------------------

[AWT-EventQueue-0] ERROR dpweb.gui :: null
java.lang.NullPointerException: null
at com.demantra.common.utils.TimeUtilities.getClosestDate(TimeUtilities.java:247) ~[collaborator.jar:?]
at com.demantra.partner.client.ui.method.DefaultMethodPanel$PopulationDetailsPanel.getDefaultCalendarEndDate(DefaultMethodPanel.java:2674) ~[collaborator.jar:?]
at com.demantra.partner.client.ui.method.DefaultMethodPanel$PopulationDetailsPanel.setEndDate(DefaultMethodPanel.java:2692) ~[collaborator.jar:?]



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Demantra Local Application
2. Open an worksheet aggregated by Item / Promotion
3. Right click on a promotion member and choose New Promotion method.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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