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Renewal of Balance Elements After End of the Accounting Cycle (Doc ID 2759050.1)

Last updated on MARCH 10, 2021

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


On : version, Rating business logic on Cloud Native environment

A situation is happening on Feb. 1st after midnight and before billing is executed, where users made balance queries to Elastic Charging Engine (ECE) through Unstructured Supplementary Service Data (USSD) and the responses were:
Free Minutes: 0
Free Short Message Service (SMS): 0
Free Bytes: 0

These users have a product offering that provides x Free Minutes, x Free SMS and x Free Bytes.
The Accounting Cycle is 1 month, DOM is on 1st and billing executed at Feb 01, 2021 10:30:00.
Also, the Short Cycle is configured in Billing and Revenue Management (BRM).

Balance Elements for the new Accounting Cycle created after billing execution, but ECE did not create the new Balance Elements at Feb. 01, 2021 00:00:01.

What will happen in case a call is initiated before billing execution, since ECE did not created the new Balances?
Will the charge be applied correctly, meaning being charge from the Free Balance Elements instead of Euro?

How to overcome this problem?


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