Refund Request EDIT Times Out when High Number of Bills/Payments (more Than 500..1000 Transitions)
(Doc ID 2759752.1)
Last updated on MARCH 15, 2021
Applies to:Oracle Financial Services Revenue Management and Billing - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 2]
Information in this document applies to any platform.
On : 22.214.171.124.0 version,
Performance issue when saving the Refund Request after editing the Refund Request data when it is initiated to refund a Bill/Payment having more than 500..1000 transitions.
It was analyzed and found that all the BS/Refund detail lines are being loaded and build every time when loading and saving the request through a Business Object,
due to it takes a longer time to load edit (Main Zone) and it gets stuck at saving after the edit and failing after 5 mins.
There is no performance issue if it is edited before adding the Bill and Payment in the request.
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