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Export To Excel Does Not Work in Credit Note Creation Screen (Doc ID 2759775.1)

Last updated on MARCH 24, 2021

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

Export to Excel option in Items tab of a Credit Note (CN) having multiple items is generating excel file with only one item and with an error.

ERROR
-----------------------
"Export is incomplete due to error"

Steps to Recreate:

  1. Open a credit note having multiple items.
  2. Navigate to Items tab.
  3. Use Export to Excel option and notice that it generates an excel file.
  4. Open the excel file and notice that it was showing only one item and also an error "Export is incomplete due to error" in the next line.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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