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Upload Files: Drag/Drop From Third-Party E-Mail Interface, Sometimes Deletes Item, Results in Perpetual 'Loading...' (Doc ID 2760180.1)

Last updated on MARCH 15, 2021

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any version as of this writing

When dragging and dropping an Item from a third-party e-mail interface to an Upload Files window anywhere in Unifier:

Expected Result

A copy of the Item should be added to the Upload Files window and then uploaded to Unifier.

Actual Result

It is noted that if there is an Attachment to the item in the third-party e-mail interface - that the Attachment can be successfully added to the Upload Files window.

It is also noted that if the Item in the third-party e-mail interface is saved to the desktop, local, or other - the Item can be successfully added to the Upload Files window.

Cause

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In this Document
Symptoms
Cause
Solution
References


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