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Proactive Alert Process for Oracle Utilities Network Management Systems (NMS) Product (Doc ID 2760187.1)

Last updated on FEBRUARY 15, 2024

Applies to:

Oracle Utilities Network Management System - Version 1.9.0.2 and later
Oracle Network Management for Utilities - DMS - Version 1.9.0.2 and later
Information in this document applies to any platform.

Purpose

Whether there is a major storm,  hardware update, major software updates etc, you may require that the NMS product group be proactively notified/alerted to your situation.

Customer support has put in place a notification procedure through the SR system that will take care of notifying management and the technical groups for you.

Scope

Details

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In this Document
Purpose
Scope
Details
References

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