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Issue While Searching Approval Transaction Using Reference Id (Doc ID 2760399.1)

Last updated on MARCH 14, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

While searching an approval transaction using reference id the screen keeps loading for a while and throws server encountered error after sometime.

ERROR
-----------------------
Service Unavailable

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1)Search Approval Transaction Id using zone (C1-APPSTATUS)
2) Performing search using reference id
3) Web server error will be generated

Cause

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In this Document
Symptoms
Cause
Solution
References


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