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Unable To Complete Canceled Change PSR For Pending Circuit (Doc ID 2760466.1)

Last updated on MARCH 22, 2021

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0.1 and later
Information in this document applies to any platform.

Symptoms

While cancelling a change PSR order that has a pending circuit, when users attempt to complete the RID/DLRD task, application gives the below error.

The circuits for this service request are not complete. Please complete (or reverse if the order has been cancelled) the required engineering before completing this task.

The RID on row # xxxx is violating the constraint.

The order number is yyyyyy.

The Circuit ID is zzzzzzz.

Changes

 Code has been modified.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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