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Error: "An error has occurred. Please contact your Administrator." When Adding Current Tasks to Timesheets (Doc ID 2760732.1)

Last updated on JULY 11, 2023

Applies to:

Primavera P6 Team Member - Version and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to add tasks to timesheets, the following error occurs.


An Error Has Occurred. Please Contact Your System Administrator

[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR ?:? Failed retrieving Timesheet for user Id-currentuser,timesheetId-1620,start date-null,end date-nulluser option-addCurrentActivities
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(
  at java.lang.reflect.Method.invoke(
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(


The issue can be reproduced at will with the following steps:

  1. Log into Team Member
  2. Select Timesheets
  3. Open any Not Started Timesheet
  4. Select "Automatically add current tasks to timesheet" option (DO NOT Add completed tasks)
  5. Error.



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