Error: "An error has occurred. Please contact your Administrator." When Adding Current Tasks to Timesheets (Doc ID 2760732.1)

Last updated on OCTOBER 22, 2024

Applies to:

Symptoms

When attempting to add tasks to timesheets, the following error occurs.

ERROR

An Error Has Occurred. Please Contact Your System Administrator

[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR com.oracle.pgbu.rest.resources.timesheet.TimesheetResource ?:? Failed retrieving Timesheet for user Id-currentuser,timesheetId-1620,start date-null,end date-nulluser option-addCurrentActivities
java.lang.NullPointerException
  at com.primavera.pr.services.internal.PegasusTaskStatusImpl.isTaskSummaryStrictlyInTimesheetRange(PegasusTaskStatusImpl.java:102)
  at com.primavera.pr.services.internal.TimesheetDetailServiceImpl.loadTaskResources(TimesheetDetailServiceImpl.java:1360)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)

STEPS

The issue can be reproduced at will with the following steps:

1. Log into Team Member
2. Select Timesheets
3. Open any Not Started Timesheet
4. Select "Automatically add current tasks to timesheet" option (DO NOT Add completed tasks)
5. Error.

Cause

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