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Error: "An error has occurred. Please contact your Administrator." When Adding Current Tasks to Timesheets (Doc ID 2760732.1)

Last updated on MARCH 22, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8.20.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8.20.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add tasks to timesheets, the following error occurs.

ERROR

An Error Has Occurred. Please Contact Your System Administrator

[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR com.oracle.pgbu.rest.resources.timesheet.TimesheetResource ?:? Failed retrieving Timesheet for user Id-currentuser,timesheetId-1620,start date-null,end date-nulluser option-addCurrentActivities
java.lang.NullPointerException
  at com.primavera.pr.services.internal.PegasusTaskStatusImpl.isTaskSummaryStrictlyInTimesheetRange(PegasusTaskStatusImpl.java:102)
  at com.primavera.pr.services.internal.TimesheetDetailServiceImpl.loadTaskResources(TimesheetDetailServiceImpl.java:1360)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into Team Member
  2. Select Timesheets
  3. Open any Not Started Timesheet
  4. Select "Automatically add current tasks to timesheet" option (DO NOT Add completed tasks)
  5. Error.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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