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Getting HTTP 500 Error When Looking At XML In Decoded View (Doc ID 2760762.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Interchange - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Issue:
Getting 500 error when looking at XML in Decoded View.

Steps:
1. Go to Reports > Processed ICSR
2. Retrieve the imported ICSR for case
3. Click the link of "Originated Case #"
4. ICSR viewer appears with the Decoded View

Get the HTTP 500 error

Cause

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In this Document
Symptoms
Cause
Solution
References


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