My Oracle Support Banner

pin_crypt_app Fails if User is Not Defined in /etc/passwd File (Doc ID 2761021.1)

Last updated on MARCH 17, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM), when attempting to run pin_crypt_app as a user not defined in /etc/passwd, the following error occurs:

error(28750) in nzdsi_initialize
Generation of Encrypted data Failed !!!

This affects systems which authenticates users with an external system such as Lightweight Directory Access Protocol (LDAP) and regardless of whether pin_crypt_app is executed as part of the installation of BRM and when manually called.

This error started when OZT encryption was introduced to BRM.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.