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Can Not Add or Get File Attachments When Using Java Client Error "File Server is down. Please make sure the "File Server" is correctly set in the "Server Settings -> Locations" (Doc ID 2761412.1)

Last updated on MARCH 17, 2021

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upload files or download files from Java Client the following error occurs.

Error
File Server is down. Please make sure the "File Server" is correctly set in the "Server Settings -> Locations" of Power Client.

Steps

  1. Log into to Java Client
  2. Open any object and select the Attachments tab
  3. Add a file attachment

What is Working

Able to add attachments using Web Client

Changes

 Enabled SSL

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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