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EWPS Errors "msg Body Not There". (Doc ID 2761507.1)

Last updated on MARCH 19, 2021

Applies to:

Oracle Documaker - Version 12.6 and later
Information in this document applies to any platform.

Symptoms

We are calling EWPS using the doCallAPI method. We are passing in  XML and TIFF images (base64 encrypted).

We are running a custom REQTYPE that:

1) stages the tiff images that are passed in.

2) run Documaker to generate PDF and Postscript files.

About half the time, I can call the service and the response includes an error:
  
  UCLSendMsg
  0
  0
  msg body not there
  

If I re-run it again, usually it processes as expected and responds with a PDF or Postscript file.

Note: We have only seen this happen on print, which generally are ~100 pages with embedded tiff images in them. We don't see this happen on our 4 or 5 page correspondence letters.


Cause

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In this Document
Symptoms
Cause
Solution
References


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