ORMB not Allowing to Create Partial Write Off
(Doc ID 2761673.1)
Last updated on MARCH 22, 2021
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 to 2.8.0.0.0 [Release 2]Information in this document applies to any platform.
Symptoms
On : 2.8.0.0.0 version, ENV - Environment
ORMB not allowing to create partial Write Off. Below error is displayed in the screen:
ERROR
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Write Off Amount should be negative when Entity Amount is positive for Bill Segment : 123456789123
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to display profile and select formatting to bracket for negative amount and currency. [like -9.01 = (9.01)];
2. Create a Write Off request;
3. Try to edit Write Off request by changing the amount.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |