My Oracle Support Banner

ORMB not Allowing to Create Partial Write Off (Doc ID 2761673.1)

Last updated on MARCH 22, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 to 2.8.0.0.0 [Release 2]
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, ENV - Environment

ORMB not allowing to create partial Write Off. Below error is displayed in the screen: 

ERROR
-----------------------
Write Off Amount should be negative when Entity Amount is positive for Bill Segment : 123456789123

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to display profile and select formatting to bracket for negative amount and currency. [like -9.01 = (9.01)];
2. Create a Write Off request;
3. Try to edit Write Off request by changing the amount.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.