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Unable To Retire Catalog And Category (Doc ID 2761757.1)

Last updated on JULY 02, 2021

Applies to:

Oracle Fusion Digital Experience for Communications - Launch Experience - Version 11.13.21.01.0 to 11.13.21.04.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Manage Administration Screens

When attempting to retire a catalog or category

the following error occurs.

ERROR
-----------------------
The catalog couldn't be retired. See error code ATC-5325025 for details. (for catalog)

The catalog couldn't be retired. See error code ATC-5325025 for details. (for category)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Product Management > Enterprise Catalog
2. Navigate to Catalogs and Categories
3. Select the desired catalog or category that needs to be retired and from menu options select Retire
4. System displays the above error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot retire a catalog or category from UI

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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