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Voucher Creation Hangs if Batch Size Exceeds 100 Vouchers (Doc ID 2761802.1)

Last updated on MARCH 30, 2021

Applies to:

Oracle Communications Convergent Charging Controller - Version 12.0.2.0.0 to 12.0.3.0.0 [Release 12.0.0]
Oracle Communications Network Charging and Control - Version 12.0.2.0.0 to 12.0.3.0.0 [Release 12.0.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Network Charging and Control (OCNCC or NCC) and Oracle Communications Convergent Charging Controller (OC3C or 3C), when creating voucher batches that contain over 100 vouchers, the screens report a failure and the ccsVoucher_* process gets stuck in an infinite loop.

This issue doesn't present itself when the voucher batch is under 100 vouchers or if debug is enabled for the ccsVoucher_* process.

Cause

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In this Document
Symptoms
Cause
Solution
References


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