My Oracle Support Banner

Voucher Creation Hangs if Batch Size Exceeds 100 Vouchers (Doc ID 2761802.1)

Last updated on MARCH 27, 2023

Applies to:

Oracle Communications Convergent Charging Controller - Version 12.0.2.0.0 to 12.0.3.0.0 [Release 12.0.0]
Oracle Communications Network Charging and Control - Version 12.0.2.0.0 to 12.0.3.0.0 [Release 12.0.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Network Charging and Control (OCNCC or NCC) and Oracle Communications Convergent Charging Controller (OC3C or 3C), when creating voucher batches that contain over 100 vouchers, the screens report a failure and the ccsVoucher_* process gets stuck in an infinite loop.

This issue doesn't present itself when the voucher batch is under 100 vouchers or if debug is enabled for the ccsVoucher_* process.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.