CS real time screening not working after applying 8062ML (Doc ID 2761971.1)

Last updated on NOVEMBER 25, 2022

Applies to:

Symptoms

Error while real time screening customer after applying 8062ML.

Steps to reproduce :

Step 1 : Login as CSRT user

Step 2 : Go to real time screening

Step 3 : Give the mandatory values and check for results.

Error in nohup.out :

nohup.out

Input to the Rest Call::::::::{"MATCHES":}
ssoEnabled : N
session found for : FCCMUSER
authHeader::::null
RTScreeningSaveMatches locale:::en_US
RTScreeningSaveMatches userID:::FCCMUSER
RTScreeningSaveMatches infodom:::FCCMINFO
RTScreeningSaveMatches data:::{"MATCHES":}
org.json.JSONException: Missing value at 11 [character 12 line 1]
at org.json.JSONTokener.syntaxError(JSONTokener.java:432)
at org.json.JSONTokener.nextValue(JSONTokener.java:386)
at org.json.JSONObject.<init>(JSONObject.java:208)
at org.json.JSONObject.<init>(JSONObject.java:310)
at com.ofss.fccm.cs.service.RTNameScreeningBusinessService.createAlertsFromMatches(RTNameScreeningBusinessService.java:60)

Cause

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