My Oracle Support Banner

CS real time screening not working after applying 8062ML (Doc ID 2761971.1)

Last updated on MARCH 24, 2021

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.6 and later
Information in this document applies to any platform.


Error while real time screening customer after applying 8062ML.

Steps to reproduce :

Step 1 : Login as CSRT user

Step 2 : Go to real time screening

Step 3 : Give the mandatory values and check for results.

Error in nohup.out :


Input to the Rest Call::::::::{"MATCHES":}
ssoEnabled : N
session found for : FCCMUSER
RTScreeningSaveMatches locale:::en_US
RTScreeningSaveMatches userID:::FCCMUSER
RTScreeningSaveMatches infodom:::FCCMINFO
RTScreeningSaveMatches data:::{"MATCHES":}
org.json.JSONException: Missing value at 11 [character 12 line 1]
at org.json.JSONTokener.syntaxError(
at org.json.JSONTokener.nextValue(
at org.json.JSONObject.<init>(
at org.json.JSONObject.<init>(
at com.ofss.fccm.cs.service.RTNameScreeningBusinessService.createAlertsFromMatches(


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.