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Autovue from Agile PLM Cannot Be Shutdown Completely and AutoVue Server Cannot Be Restarted (Doc ID 2762554.1)

Last updated on MARCH 29, 2021

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.2 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

AutoVue for Agile PLM does not shutdown after clicking Shutdown button on the AutoVue server console. When the AutoVue server is restarted by running jveserver.bat, the AutoVue server console shows up but the process does not turn into green.

Expected Behavior

AutoVue for Agile PLM to shutdown completely, and when restarting AutoVue for Agile PLM, the server process starts up successfully

Steps

The issue can be reproduced at will with the following steps:
1. From the AutoVue server console, click "Shutdown"
2. See the server console fails to close with process in red
3. Restart AutoVue server by running jvueserver.bat
4. AutoVue server console launches, but the process does not show green and fails to start

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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