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Unable To Search Member Using Person Details In The Membership Search Filter In Bill Segment Details (Doc ID 2762782.1)

Last updated on MARCH 30, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.9.0.0.0, Unable to search member using Person Details in the Membership Search filter in Bill Segment Details.

In the Bill Information page, Bill Segment Details zone, there is capability to filter results using the Membership ID.
However, after clicking on the Search icon (magnifying glass), the Membership Search pop-up window does not show the correct results when using the Person Name or Person Identifiers.

We expect that records for members should display.

Cause

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In this Document
Symptoms
Cause
Solution
References


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