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User Operations Failing with AgileContentPool Allocation Error when Fileload Is Running (Doc ID 2762886.1)

Last updated on MARCH 29, 2021

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Multiple user operations are failing with error.

For example:
Import fails with error: weblogic.common.resourcepool. ResourceDisabledException: Pool AgileContentPool is Suspended, cannot allocate resources to applications
Saving the Change object fails with error: Application Error. This feature does not work as expected. Please contact your Agile Administrator
Bulk Change fails with error: weblogic.common.resourcepool.ResourceLimitException: No resources currently available in pool AgileContentPool to allocate to applications, please increase the size of the pool and retry.


Can see below errors in the server log:

stderr.log:
weblogic.jdbc.extensions.PoolLimitSQLException: weblogic.common.resourcepool.ResourceLimitException: No resources currently available in pool AgileContentPool to allocate to applications, please increase the size of the pool and retry..

agilePCWeblogic.log:
<BEA-000627> <Reached maximum capacity of pool "AgileContentPool", making "0" new resource instances instead of "1".>

Fact

Fileload is running


Steps

The issue can be reproduced at will with the following steps:

  1. Log into Java Client as admin user, go to Tools, and run Fileload. Keep this running
  2. Log into Web Client, and go to Tools > Import, and run Import. Gets error
  3. Log into Web Client, and Edit Change object, and Save. Gets error
  4. Log into Web Client, open ECO and go to Affected Items tab, select the affected item and do Bulk Change, and gets error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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