User Operations Failing with AgileContentPool Allocation Error when Fileload Is Running
(Doc ID 2762886.1)
Last updated on MARCH 29, 2021
Applies to:Oracle Agile Product Collaboration - Version 188.8.131.52 and later
Oracle Agile PLM Framework - Version 184.108.40.206 and later
Information in this document applies to any platform.
Multiple user operations are failing with error.
Import fails with error: weblogic.common.resourcepool. ResourceDisabledException: Pool AgileContentPool is Suspended, cannot allocate resources to applications
Saving the Change object fails with error: Application Error. This feature does not work as expected. Please contact your Agile Administrator
Bulk Change fails with error: weblogic.common.resourcepool.ResourceLimitException: No resources currently available in pool AgileContentPool to allocate to applications, please increase the size of the pool and retry.
Can see below errors in the server log:
weblogic.jdbc.extensions.PoolLimitSQLException: weblogic.common.resourcepool.ResourceLimitException: No resources currently available in pool AgileContentPool to allocate to applications, please increase the size of the pool and retry..
<BEA-000627> <Reached maximum capacity of pool "AgileContentPool", making "0" new resource instances instead of "1".>
Fileload is running
The issue can be reproduced at will with the following steps:
- Log into Java Client as admin user, go to Tools, and run Fileload. Keep this running
- Log into Web Client, and go to Tools > Import, and run Import. Gets error
- Log into Web Client, and Edit Change object, and Save. Gets error
- Log into Web Client, open ECO and go to Affected Items tab, select the affected item and do Bulk Change, and gets error
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