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GRC Incident Details Not Visible (Doc ID 2763881.1)

Last updated on MARCH 25, 2021

Applies to:

Oracle Enterprise Governance, Risk, and Compliance Manager - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

After recent upgrade to GRC 8.6.6.14030, cannot see detailed incident information.

Manage Incident Results > Control Summary shows several controls with incidents. Manage Incident Results > Incident Results shows no incidents.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade GRC to 8.6.6.14030.
2. Run controls and review incidents under Manage Incident Results > Incident Results.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot review results.

Cause

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In this Document
Symptoms
Cause
Solution


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