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UIM 7.4.1.3 Upgrade From 7.4.0.14 - Error In AI_UpdateApplicationInfo And Others Errors (Doc ID 2763886.1)

Last updated on APRIL 05, 2021

Applies to:

Oracle Communications Unified Inventory Management - Version 7.4.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Problem with installing UIM 7.4.1.3.0 Patch:

When running patch installer, at progress 77%, I got this error:

INFO: Exception thrown from action: AI_UpdateApplicationInfo
Exception Name: java.lang.ExceptionInInitializerError
Exception String: Error: Unable to update application info tablenull. Internal error occured. Please check installer log files for more details.
Exception Severity: 1

If I choose "continue", I get this error:
INFO: Exception thrown from action: AI_UpdateApplicationKeyStore
Exception Name: java.lang.NoClassDefFoundError: oracle.communications.platform.persistence.impl.PersistentImpl
Exception String: Error: Unable to update application key store tableoracle.communications.platform.persistence.impl.PersistentImpl. Internal error occured. Please check installer log files for more details.
Exception Severity: 1

and then:
INFO: Exception thrown from action: AI_UpdateCartridgeLock
Exception Name: java.lang.NoClassDefFoundError: oracle.communications.platform.persistence.impl.PersistentImpl
Exception String: Error: Unable to update Cartridge lock tableoracle.communications.platform.persistence.impl.PersistentImpl. Internal error occured. Please check installer log files for more details.
Exception Severity: 1

At the end (after clicking 3 times on "Continue"), the installation is successful and I can see the new 7.4.1.3 deployments, but in the database, (table ApplicationInfo) the version is still 7.4.0.14 -> due to this, if I check the "About" page in the UIM GUI I still see the version 7.4.0.14

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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