Unable To Upload Documents with one particular node (Doc ID 2763887.1)

Last updated on APRIL 02, 2021

Applies to:

Symptoms

Customer has a load balancer and is facing the issue while uploading the document from node 1 but they are able to upload document successfully from node 2 & Node 3.

Filename = document_upload_error.JPG

See the following error: While uploading below error is seen on the UI

"You are attempting to save but are missing some mandatory values. Please select and upload a file to attach."

For node1 , we suspect session parameters not created/ there is no response from CMIS server based on below exception :

Enter into invokeLoadFilterCheck method for :: com.ofss.reveleus.cm.service.CMSecurityCheck
org.apache.chemistry.opencmis.commons.exceptions.CmisRuntimeException: Failed to get the object with id - root due to following exception: null
               at org.apache.chemistry.opencmis.client.bindings.spi.atompub.AbstractAtomPubService.convertStatusCode(AbstractAtomPubService.java:523)
               at org.apache.chemistry.opencmis.client.bindings.spi.atompub.AbstractAtomPubService.read(AbstractAtomPubService.java:701)
               at org.apache.chemistry.opencmis.client.bindings.spi.atompub.AbstractAtomPubService.getObjectInternal(AbstractAtomPubService.java:933)
               at org.apache.chemistry.opencmis.client.bindings.spi.atompub.ObjectServiceImpl.getObject(ObjectServiceImpl.java:646)
               at org.apache.chemistry.opencmis.client.runtime.SessionImpl.getObject(SessionImpl.java:532)
               at org.apache.chemistry.opencmis.client.runtime.SessionImpl.getRootFolder(SessionImpl.java:799)
               at org.apache.chemistry.opencmis.client.runtime.SessionImpl.getRootFolder(SessionImpl.java:792)
               at com.iflex.fic.util.CmisClient.connectU(CmisClient.java:673)
               at com.iflex.fic.util.CmisClient.uploadCmisDocumentNew(CmisClient.java:709)
               at com.iflex.fic.util.DocumentManagerHelper.UploadDocument(DocumentManagerHelper.java:369)

Changes

Cause

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