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AVAA0 Error When Creating Custom Toolbar (Doc ID 2763896.1)

Last updated on MARCH 26, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 19.12.12.0 [Release 18.8 to 19.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 to 19.12.12.0 [Release 18.8 to 19.12]
Primavera P6 Professional Project Management - Version 18.8 to 19.12.12.0 [Release 18.8 to 19.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When a custom toolbar is created with a "Filter By" button in it, when Filter By is clicked, the following error is generated:

Event Code: AVAA0-1062-9
Message:
  Access violation at address 000000000151F674 in module
  'PM.EXE'. Read of address 0000000000000008

EXPECTED BEHAVIOR

Expect to be able to create and use custom toolbar without error.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into P6 Pro.
  2. Create a custom toolbar on the top with "Filter By" button in it
  3. Remove all other toolbars from the top.
  4. Click "Filter By" button.
  5. Error

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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