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Approval Confirmation Issue With All Transactions (Doc ID 2764253.1)

Last updated on APRIL 07, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On RMB v2., Approval Confirmation concern for all transactions.

Operations team is requesting a proper message "Confirmation - Transaction Approved successfully" while approving transactions.
A proper message confirming a Transaction saved successfully will avoid any confusion. Also it does not expect the page/UI be re-loaded.

Also after clicking of Approve button, it throws "JSON Parsing exception " in debug mode.

SyntaxError: Unexpected token in JSON at position 0

The issue can be reproduced at will with the following steps:
1. Login to Application
2. Navigate to Menu > Approval workflow management > Approval Transaction
3. Create Approval Transaction for Price Assignment
4. In Approval Price Assignment Compare Screen, after click on 'Approve' button, we get Confirmation pop-up and screen reloads to home page
5. Shows Error in debug mode

The issue has the following business impact:
Due to this issue, users cannot ensure if approval process worked.


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