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Getting Error While Setting Softrater In A New Windows Machine (Doc ID 2764260.1)

Last updated on MARCH 30, 2021

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.0.0.0 version, RateManager

When attempting to install Softrater, the following error occurs.

ERROR
-----------------------
[12/30/20 8:19:03:283 CST] FFDC Exception:com.ibm.ws.webcontainer.exception.WebAppNotLoadedException SourceId:com.ibm.ws.runtime.component.WebContainerImpl.install ProbeId:124 Reporter:com.ibm.ws.webcontainer.component.WebContainerImpl@1e8ec7c0
com.ibm.ws.webcontainer.exception.WebAppNotLoadedException: Failed to load webapp: Failed to load webapp: JVMCFRE003 bad major version&#59; class=ins/ru/sr/ui/dbruntime/ExecRequestService, offset=6

Cause

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In this Document
Symptoms
Cause
Solution
References


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