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AutoVue for Agile PLM 21.0.1 Window is Blank When Accessed from Chrome Version 84 or Higher (Doc ID 2764414.1)

Last updated on MARCH 29, 2021

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.1 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

AutoVue window is blank when attempting to view file when Web Client is accessed from Chrome.
Issue is not resolved after following Note:2071884.1

Expected Behavior

AutoVue window to display the file appropriately

What is Working

Issue does not happen with Internet Explorer 11 and Firefox

Fact

Chrome version is 84 or higher

STEPS

The issue can be reproduced at will with the following steps:
1. Log into Web Client with Chrome
2. Open an item with attachment
3. Go to Attachment tab, select the file and View
4. AutoVue client window launches, but the window is blank

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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