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Error AVAA0-2428-5 When Logging Into Professional If Activity Code Is Applied To Group By Of The View Layout (Doc ID 2764499.1)

Last updated on APRIL 02, 2021

Applies to:

Primavera P6 Professional Project Management - Version 19.12 to 19.12.12.0 [Release 19.12]
Primavera P6 Enterprise Project Portfolio Management - Version 20.12.1.0 to 20.12.2.0 [Release 20.12]
Primavera P6 Professional Project Management - Version 20.12.1.0 to 20.12.2.0 [Release 20.12]
Primavera P6 Enterprise Project Portfolio Management - Version 19.12 to 19.12.12.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

When attempting to log into P6 Professional,
the following error occurs.

ERROR
-----------------------
Event Code: AVAA0-2428-5
Description: Access violation at address xxxxxx in module 'PM.EXE'. Read of address FFFFFFFFFFF


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply the following settings in the view layout
     Group By {An Activity Code}
     Clear the [Hide if empty] check box
2. Save the layout and exit P6 Professional
3. Log into Professional.

Cause

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In this Document
Symptoms
Cause
Solution
References


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