Error While Executing Opcode Via JCA Adapter (Doc ID 2765005.1)

Last updated on APRIL 02, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.22.0 and later
Information in this document applies to any platform.

Scenario:

Customer has upgraded environment to Billing and Revenue Management (BRM) Patch Set 22 (PS22), from PS12.
In above environment, a base order is submitted in Siebel, which is integrated with BRM via Application Integration Architecture (AIA) version 11g.
In the base order, it involves calling multiple BRM opcodes and PCM_OP_SUBSCRIPTION_SET_BUNDLE is the last opcode.
During the base order execution, ProcessFulfillmentOrderBilling is invoked in AIA and it is failing when XA transaction is enabled for BRM JCA Adapter.
When LOCAL transaction is used in JCA Adapter it works fine.
The failure is triggered by and error in the JCA Adapter when executing the BRM Opcode PCM_OP_SUBSCRIPTION_SET_BUNDLE.

Error Snippet from soa_diagnostic.log:

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In this Document

Symptoms

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