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E-mail Alert Recipients Disappear after a Package Import (Doc ID 2765029.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Primavera Portfolio Management - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The e-mail alert recipients disappear after the alert was imported via the packager.  This consistently happens for explicit e-mail addresses and admin role as recipients.

EXPECTED BEHAVIOR

Recipients should not be removed.

The issue can be reproduced at will with the following steps:
1. Import package
2. Note issue

Changes

 

Cause

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