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OHI 3.20.2: Callout HTTP IP - 401 Unauthorized (Doc ID 2765328.1)

Last updated on APRIL 30, 2021

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.20.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.20.2.0.0 version, Integration Points

ACTUAL BEHAVIOR
----------------------
OHI 3.20.2: Callout HTTP IP - 401 Unauthorized

We are working on migrating our callout requests to use HTTP IP from SOAP in OHI 3.20.2 and are getting 'HTTP 401 Unauthorized' error message.

For our testing, we have set up claim callout rule with code - 'CALLOUT_ICES' to trigger at end of pricing step. We realized we need to register credentials for this callout rule (though we think it is not mentioned in any current available documents provided) using credentials api.

After pre-registration of credentials, application was restarted and we see following when we do a http GET on credentials api:

  {
  "credentialKey": "InterfacingCalloutRequest",
  "credentialRegistered": true,
  "customerDefined": false,
  "authenticationFeature": "BasicAuthentication",
  "links": [ {
  "rel": "self",
  "href": "http://xxx.xxxx.org:80/api/credentials/credential/InterfacingCalloutRequest"
  }]
  },
  {
  "credentialKey": "CALLOUT_ICES",
  "credentialRegistered": true,
  "customerDefined": true,
  "authenticationFeature": "BasicAuthentication",
  "links": [ {
  "rel": "self",
  "href": "http://ohidev6.hphc.org:80/api/credentials/credential/CALLOUT_ICES"
  }]
  }

Even after this, we are getting 'HTTP 401 Unauthorized' error for CalloutRuleSend task. Screen snapshot of the error is attached herewith this SR.

This works fine if we set application property - ohi.service.CALLOUT_ICES.client.authentication=None

We need help in identifying the root cause of this issue.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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