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Getting " The subcategoy ID already exists. Try another ID. " Error When Creating Subcategories From UI (Doc ID 2765403.1)

Last updated on JUNE 28, 2021

Applies to:

Oracle Fusion Digital Experience for Communications - Launch Experience - Version 11.13.21.01.0 to 11.13.21.01.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Manage Administration Screens

When attempting to create a subcategory with Id equals ora_fiber_accessory_sub_category although this Id is not exist in the system.

the following error occurs.

ERROR
-----------------------
The subcategoy ID already exists. Try another ID.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Product Management > Enterprise Catalog
2. Navigate to Catalogs and Categories
3. Select the desired parent category and open the menu options and select Add Category
4. Create new category with Id = ora_fiber_accessory_sub_category and provide the mandatory fields
5. Click Save
6. System displays the above error.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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