Quick Search Does Not Work for Part or Full Key Words and lisinfo.log Has Error: 'Pending Synchronization by Index Name' (Doc ID 2765728.1)

Last updated on AUGUST 03, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR

When users type part or full name of User Group and then click on search, Quick Search does not return the expected User Groups.

 
EXPECTED BEHAVIOR

When users type part or full name of User Group and then click on search,Quick Search should fetch the appropriate User Group details.


STEPS

The issue can be reproduced at will with the following steps:
1. Log into Agile Web Client.
2. Type a part or full name of User Group and then click on search.
3. All the User groups are played irrespective of the key word entered.

Changes

Cause

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