Attachments Are Not Getting Added Through Event PX with "Error code : 60086 Error message : Call APIException.getRootCause() for details." on SSL Enabled Agile Instance (Doc ID 2766526.1)

Last updated on SEPTEMBER 03, 2024

Applies to:

Symptoms

Attachments are not getting added though the event PX (Process Extension) on SSL Enabled Agile instance.

ERROR
Error code : 60086
Error message : Call APIException.getRootCause() for details.
Root Cause exception : java.lang.NullPointerException

  at com.agile.api.pc.Session.createError(Session.java:1997)
  at com.agile.api.pc.attachment.IFSOutputStream.copyFrom(IFSOutputStream.java:93)
  at com.agile.api.pc.attachment.IFSOutputStream.copyFrom(IFSOutputStream.java:115)
  at com.agile.api.pc.TableAttachment.uploadFile(TableAttachment.java:891)
  at com.agile.api.pc.TableAttachment$AddFiles2Action.doSdkAction(TableAttachment.java:730)
  at com.agile.api.common.SDKAction.run(SDKAction.java:23)
  at com.agile.api.common.Security.doAs(Security.java:59)
  at com.agile.api.common.Security.doAs(Security.java:109)
  at com.agile.api.pc.TableAttachment.addFiles2(TableAttachment.java:485)
  at com.agile.api.pc.TableAttachment.createNewBlob2(TableAttachment.java:461)
  at com.agile.api.pc.TableAttachment.doCreateServerRowWithParam(TableAttachment.java:365)
  at com.agile.api.pc.Table.createTableRow(Table.java:267)
  at com.agile.api.pc.TableAttachment.createTableRow(TableAttachment.java:170)
  at com.agile.api.pc.Table.createRow(Table.java:231)
  at {custom PX class}

Steps

1. Log into Java Client as admin user, and configure Custom Action Event PX to invoke from Action menu of the Change object. This PX will add an attachment.
2. Log into Web Client, and Open Change Object.
   
3. Click on the Action Menu and click the custom action PX.
4. See the custom PX fails with error in the PX log.

Changes

Enabled SSL or the certificate was renewed.

Cause

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