My Oracle Support Banner

Errors: "Your system is out of memory" and/or "There was a problem communicating to the printer" When Printing to PDF (Doc ID 2766608.1)

Last updated on JANUARY 30, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Primavera P6 Professional Project Management - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to print to PDF, the following errors occur:

ERROR

"Your system is out of memory. Please close other running applications and try this operation again."

"There was a problem communicating to the printer. Please make sure you have a printer installed and you have a default printer selected."

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into P6 Pro.
  2. Open a project.
  3. Print to PDF.
  4. Error.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.